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Service

Bike repair workshop

Your bike needs some love? Our highly qualified technicians can help! Our service department offers a full range of services customized to your needs.

Questions and answers:

Do you repair all makes of bikes?

  • Due to the lack of technical support from many electric bike manufacturers and brands sold via the Internet, we are unable to repair bikes sold via the Internet or big-box stores.

When I bought my bike from the previous owners of Giant Granby / Giant West Island / VéloGare, free maintenance and adjustments were offered for life. Is this still valid?

  • In order to offer the same quality of service as our workshops at Giant Magog and Giant Sherbrooke, all agreements made with the former owners of Giant Granby / Giant West Island / Vélogare are no longer applicable.

Picking up your new bike

Picking up your new bike?

In order to take the time needed to explain how your new bike works and to position you on it, please CLICK HERE to book an appointment!

The appointment should take approximately an hour.